Who we are
New Decorating is a painting and decorating business based in Bath, serving Bath and North East Somerset (BANES). Our website address is https://newdecorating.co.uk.
What personal data we collect and why
Contact form
When you submit our contact form, we collect your name, email address, phone number (optional), location, type of work required, and your message. We use this information solely to respond to your enquiry and provide you with a quote. We do not use this data for marketing purposes.
Phone and email
If you contact us by phone or email, we will keep a record of your communication so we can respond to your enquiry and manage your project.
How we protect your data
Contact form submissions are processed securely through Netlify Forms and sent to us via email notification. We do not store your personal data in any public database. Your data is only accessible to us and is not shared with any third parties.
Who we share your data with
We do not sell, trade, or share your personal information with any third parties. Form submissions are processed by Netlify (our hosting provider) in accordance with their privacy policy.
Cookies
We use Google Analytics to understand how visitors use our website (e.g. which pages are viewed). Analytics cookies are only set if you click “Accept” on the cookie banner. You can choose “Reject analytics” to use the site without analytics cookies. Your choice is stored so we do not ask again on each visit. We do not use advertising cookies or share your data with advertisers.
Essential cookies may be set by our hosting provider (Netlify) for serving the website securely. These are strictly necessary and do not track your browsing activity.
How long we retain your data
We retain contact form submissions and project-related communications for as long as necessary to respond to your enquiry and manage any resulting work. You can request deletion of your data at any time by contacting us.
Your rights
Under UK data protection law (UK GDPR), you have the right to:
- Request access to the personal data we hold about you
- Request correction of any inaccurate data
- Request deletion of your personal data
- Object to the processing of your data
To exercise any of these rights, please contact us.
Contact
If you have any questions about this privacy policy or how we handle your data, please get in touch:
- Phone: 07717 772881
- Or via our contact form
This policy was last updated on 11 February 2026.